III
Emotions, Motivation and Classroom Interaction in EFL Speaking
Ba trục giải thích vì sao WTC dao động trong cùng một lớp học: cảm xúc tức thời, động cơ tình huống, và quan hệ với giáo viên / bạn.
§ 3.1
Emotions in the Foreign Language Classroom
Building on the view of speaking as real-time classroom interaction, this chapter focuses on the emotional side of speaking. In EFL lessons, participants do not only produce language; they also speak in front of teachers and peers. As a result, speaking may create interest, enjoyment, hesitation, or nervousness depending on the task and classroom situation. This is consistent with Gregersen and MacIntyre's (2014, pp. 1–13) discussion of anxiety and emotional reactions in foreign language learning.
These emotional reactions help explain why quieter pupils may speak, hesitate, or remain silent during the same activity. Previous classroom experiences, self-belief, and peer reactions can all shape how safe children feel before taking a speaking turn. Gregersen and MacIntyre (2014, pp. 211–222) similarly show that emotions play an important role in learners' moment-to-moment willingness to communicate.
3.1.1. Emotional reactions during speaking activities
Positive emotions, such as enjoyment and interest, often appear when tasks are familiar, meaningful, or connected to learners' experiences. Dörnyei (2001, pp. 72–80) notes that stimulating and enjoyable classroom activities can help maintain learners' motivation. On the contrary, tasks that involve public performance, unfamiliar language, or fear of mistakes may create nervousness, especially for young learners. Such reactions may affect whether they continue speaking, hesitate, or stop.
3.1.2. Fluctuating emotions and their influence on WTC
Emotions in the classroom are unstable. They change depending on the task, the topic and the interactional situation. For example, a learner may feel confident during pair work but become anxious when speaking in front of the whole class. Even within a single activity, emotions may shift after success, difficulty or teacher feedback.
Emotional changes were important because they helped explain why learners' participation was not stable across lessons. A learner could speak more actively in a familiar or supported task but hesitate in a freer or more demanding one. Therefore, emotional fluctuation was treated as one classroom factor related to WTC-related behaviour. This is consistent with MacIntyre et al.'s model, where WTC is influenced by situated antecedents and learners' self-confidence at a particular moment ((1998, pp. 547–549)), and with Gregersen and MacIntyre's discussion of emotional variation in foreign language learning ((2014, pp. 211–222)).
§ 3.2
Motivation, Goals and the Learner's Self
Motivation also plays an important role in learners' participation in speaking activities. According to Dörnyei (2001, pp. 6–8), motivation is related to learners' choice of action, effort, and persistence. In speaking lessons, pupils are influenced not only by long-term goals, but also by specific tasks, topics, and interactional situations. MacIntyre, Dörnyei, Clément, and Noels' (1998, pp. 546–547) WTC model further explains that learners' readiness to communicate is connected to self-confidence, anxiety, and the immediate classroom situation.
Motivation is therefore closely connected to learners' developing sense of themselves as language users. Dörnyei (2001, pp. 86–94) shows learners need to believe that they can cope with a task before they participate confidently. These beliefs, which were sharpened by repeated classroom experiences, may shape whether they decide to take the floor or remain silent during speaking activities.
3.2.1. Situational motivation during classroom activities
Situational motivation refers to learners' immediate willingness to take part in a classroom activity. Dörnyei (2003, pp. 14–15) suggests that L2 motivation should be understood in relation to classroom situations and specific learning tasks. Clear, well-structured, and level-appropriate tasks may support motivation because the children know what to do and feel able to complete the tasks in speaking lessons. This is especially important for young learners, whose participation is closely connected to concrete and age-appropriate classroom experiences ((Cameron, 2001, pp. 1–2)).
Motivation among young learners is also linked to enjoyment and a sense of success. As Dörnyei (2001, pp. 72–80) notes, stimulating and enjoyable activities can help maintain learners' motivation. Small achievements, such as completing a short speaking turn or being understood by a peer, may encourage learners to speak again. On the other hand, tasks that feel confusing or too demanding may lead them to withdraw from speaking.
3.2.2. Emerging self-concept and identity as an English speaker
Learners gradually form ideas about themselves as English speakers through repeated speaking activities. Some of them may begin to feel that they can speak English, even with limited language resources. Others may see speaking as difficult or risky and feel unsure about using English in front of others. Gregersen and MacIntyre (2014, pp. 107–118) suggest that this developing self-concept is shaped by classroom experiences, teacher feedback, and social interaction with peers. This point is also related to Dörnyei's (2001, pp. 86–94) discussion of self-confidence and anxiety, in which learners need to believe that they can cope with classroom tasks before they can participate confidently. In MacIntyre, Dörnyei, Clément, and Noels' (1998) WTC model, self-confidence and anxiety are important factors influencing learners' readiness to communicate. Therefore, positive speaking experiences may increase confidence and encourage learners to participate more actively, while repeated negative experiences may lead them to avoid speaking.
§ 3.3
Teacher–Student Rapport and Emotional Safety
Teacher–student rapport and emotional safety are important conditions for speaking in the classroom. Anxiety in foreign language learning often appears in situations where learners feel evaluated or exposed, such as when they are asked to speak in front of others ((Gregersen & MacIntyre, 2014, pp. 1–13)). For this reason, the overall classroom atmosphere strongly affects learners' readiness to speak.
Emotional safety does not mean that speaking tasks are easy or without challenge. Rather, it means that learners feel supported when they attempt to use English. Teacher behaviour and shared classroom norms both contribute to creating this sense of safety and encouraging learners to take risks in speaking.
3.3.1. Rapport-building teacher practices
Teacher practices strongly influence learners' emotional experience during speaking activities. Patient listening, encouragement and supportive feedback help learners feel accepted as speakers. Gregersen and MacIntyre (2014, pp. 1–13) highlight that teacher support can reduce anxiety and increase learners' willingness to communicate in the classroom. Learners feel more secure with clear instructions and predictable lesson routines. The more they know what to expect in a speaking activity, the more confident they will be to take part. Such classroom practices create conditions in which learners feel safe enough to try, make mistakes and continue speaking.
3.3.2. Emotional safety encouraged by classroom norms
Classroom norms affect how learners respond to each other's speaking in the classroom. Norms that encourage respect and acceptance of mistakes help create emotional safety. This is important because Gregersen & MacIntyre (2014, pp. 32–42) imply speaking anxiety is often connected to fear of negative evaluation and embarrassment. When learners know that mistakes will not lead to laughter or negative reactions, they are more willing to speak. Emotional safety is especially important in small-group work. Stable classroom routines and clear turn-taking rules can help quieter learners find opportunities to contribute.
§ 3.4
Peer Relations, Face and Participation
Peer relations also shape speaking behaviour in the classroom. Speaking in front of classmates involves a certain level of social risk, and learners often care about how they are seen by others. Concerns related to face, status and peer acceptance can therefore influence learners' willingness to communicate ((Gregersen & MacIntyre, 2014, pp. 32–42)).
In small-group settings, these peer dynamics become more visible. Learners observe their classmates' reactions and may adjust their speaking behaviour accordingly, choosing either to participate more actively or to remain quiet depending on how safe they feel.
3.4.1. Peer hierarchy and participation patterns
Within small groups, learners often take on different participation roles. Some learners speak frequently and tend to lead the interaction, while others speak less or remain quiet. These patterns may be linked to learners' perceived language ability, confidence, or previous classroom experiences. Research suggests that participation patterns are influenced by interactional context and peer relations ((Cao & Philp, 2006, pp. 486–489)). Learners with higher confidence may dominate speaking, while quieter learners may hesitate to take the floor. However, careful task design and clear turn-taking rules can help balance participation and create opportunities for more learners to speak.
3.4.2. Face concerns and self-initiated speaking
Gregersen and MacIntyre (2014, pp. 32–42) highlight that learners' willingness to speak in class is often shaped by face concerns, or by how they think their classmates see them. Speaking in front of peers can make young learners feel risky because mistakes may be embarrassing. Hence, some learners may stay silent even when they know what they want to say. On the contrary, learners who feel more socially comfortable are usually more willing to speak without being directly invited. Looking at this kind of self-initiated speaking can therefore help explain how peer relations and face concerns influence willingness to communicate in the classroom.
▷ Mạch lập luận · Argument thread
Chapter 3 Flow — Emotions, Motivation & Interaction
3 trục giải thích vì sao WTC dao động: CẢM XÚC → ĐỘNG CƠ → QUAN HỆ · each axis feeds the next
EN ↔ VI · each step links to the next through a bridge note
- § 3.1 · EmotionsEmotional reactions + fluctuation → WTC
English
Classroom emotions are unstable: enjoyment during pair-work, anxiety during whole-class. This fluctuation is precisely why participation is never a straight line — it prepares the theoretical ground for the Week 5/6 dip observed in Chapter 4.
Tiếng Việt
Cảm xúc trong lớp KHÔNG ổn định: enjoyment lúc pair-work, anxiety lúc whole-class. Dao động này giải thích vì sao participation không tuyến tính — chuẩn bị lý thuyết cho dip Week 5/6 ở Chương 4.
Leads to →But emotions alone don't explain why a learner chooses to speak on a given day — we need situated motivation and self-concept.
Dẫn sang →Nhưng cảm xúc không giải thích được VÌ SAO một em quyết định nói hôm đó — cần động cơ tình huống và self-concept.
- § 3.2 · MotivationSituational motivation + self-concept
English
Distinguishes Dörnyei's motivation (Pyramid layer 4) from WTC (layer 2). Self-concept is the bridge: motivation forms self-concept, and self-concept gates the WTC decision at each moment.
Tiếng Việt
Phân biệt motivation (Dörnyei — tầng 4 Pyramid) khác WTC (tầng 2). Self-concept là CẦU NỐI: motivation hình thành self-concept, self-concept quyết định WTC tại từng tình huống.
Leads to →Self-concept only forms in a safe relationship with the teacher — so we turn to rapport as the precondition for risk.
Dẫn sang →Self-concept chỉ hình thành trong QUAN HỆ AN TOÀN với giáo viên — nên xét đến rapport như điều kiện tiên quyết.
- § 3.3 · TeacherRapport & emotional safety
English
The teacher–learner relationship creates emotional safety — the precondition for taking the public risk of speaking. It is also the study's bias hotspot (teacher = researcher), which is why triangulation + reflective notes are needed.
Tiếng Việt
Quan hệ thầy-trò tạo AN TOÀN CẢM XÚC — điều kiện tiên quyết để dám mạo hiểm nói. Cũng là chỗ rủi ro bias (em vừa dạy vừa nghiên cứu) → cần triangulation + reflective notes.
Leads to →Safety with the teacher is not enough — face concern with peers can still silence a child mid-lesson.
Dẫn sang →An toàn với giáo viên chưa đủ — sợ mất mặt trước BẠN vẫn có thể khoá miệng một em giữa tiết.
- § 3.4 · PeersPeer hierarchy & face concerns
English
Learners fear "losing face" in front of peers → silent even when they know. Self-initiated speaking is the cleanest signal that face concern has been overcome — this is why it is one of the four observation indicators, not a nice-to-have metric.
Tiếng Việt
Học sinh sợ "mất mặt" trước bạn → silent kể cả khi biết. Self-initiated speaking là chỉ số trực tiếp NHẤT cho thấy face concern đã được vượt qua — đây là 1 trong 4 observation indicator.
★ Memorize before defense
Điểm quan trọng cần nhớ
Key Points to Remember — logical thread: emotions ARE the signal → situated motivation & self-concept → teacher rapport as safety → peer face & group composition → WTC as a dynamic system
- 01
English
[1 · Emotions are the signal, not the noise] Anxiety, enjoyment, boredom and shame are not incidental byproducts of learning — they directly shape moment-to-moment WTC (Horwitz, Horwitz & Cope, 1986 on FLCA; Dewaele & MacIntyre, 2014 on Foreign Language Enjoyment). Two consequences follow: (a) measuring FLCA is not emotion-counting, it is behaviour-explanation; (b) an intervention that ignores emotions can raise skill and still not raise participation.
Tiếng Việt — gợi ý trả lời
Lo âu, niềm vui, chán, xấu hổ KHÔNG phải "nhiễu" mà là TÍN HIỆU — ảnh hưởng trực tiếp WTC từng khoảnh khắc (Horwitz 1986 về FLCA; Dewaele & MacIntyre 2014 về Enjoyment). Hai hệ quả: (a) đo FLCA không phải "đếm cảm xúc" mà để GIẢI THÍCH hành vi; (b) can thiệp bỏ qua cảm xúc có thể nâng kỹ năng mà KHÔNG nâng participation.
- 02
English
[2 · Emotions fluctuate — so does WTC] Emotions shift within a single activity: confident in pair-work, anxious in whole-class; enjoying a familiar topic, freezing on an unfamiliar one. Because WTC is emotion-sensitive (MacIntyre et al., 1998, layers II–III), participation is never a straight line. This prepares us for the Chapter 4 Week-5 dip: a drop is predicted by theory, not a failure of the intervention.
Tiếng Việt — gợi ý trả lời
Cảm xúc thay đổi ngay TRONG một hoạt động: pair-work tự tin, whole-class lo lắng; topic quen thấy vui, topic lạ đóng băng. Vì WTC nhạy với cảm xúc (MacIntyre 1998, tầng II–III), participation KHÔNG BAO GIỜ là đường thẳng. Đây là chuẩn bị cho tụt W5 ở Chương 4: dip được lý thuyết DỰ ĐOÁN, không phải thất bại.
- 03
English
[3 · Motivation has two selves — but only one works at age 7–8] Dörnyei's L2 Motivational Self System splits motivation into the Ideal L2 Self (who I want to become as an English speaker) and the Ought-to L2 Self (who others expect me to be). At 7–8, the Ideal L2 Self is still forming — children cannot yet imagine a future adult identity vividly. Consequently, situational motivation and teacher rapport carry more weight than long-term vision. This justifies why the intervention manipulates tasks and teacher moves, not "goals" or "vision boards".
Tiếng Việt — gợi ý trả lời
Hệ thống Self của Dörnyei chia động lực thành Ideal L2 Self (tôi MUỐN trở thành) và Ought-to L2 Self (người khác kỳ vọng). Trẻ 7–8 chưa hình dung rõ bản thân tương lai → Ideal Self còn yếu. Vì thế động cơ tình huống và rapport với giáo viên có trọng số cao hơn tầm nhìn dài hạn. Đây là lý do can thiệp em thao tác task và hành vi giáo viên, không phải "mục tiêu".
- 04
English
[4 · Self-concept is the bridge between motivation and WTC] A learner can be highly motivated and still silent if their self-concept as an English speaker is negative. Repeated speaking experiences form a self-image ("I can speak / I can't"), which then gates every future speaking decision (Gregersen & MacIntyre, 2014, pp. 107–118). This is why early wins matter disproportionately: a child's first three or four successful turns set the trajectory for the whole semester.
Tiếng Việt — gợi ý trả lời
Học sinh có thể động lực cao mà VẪN im lặng nếu self-concept ("mình nói được / không nói được") tiêu cực. Các lần nói lặp lại hình thành self-image, và self-image này QUYẾT ĐỊNH mọi lựa chọn nói sau đó (Gregersen & MacIntyre 2014). Vì thế vài lượt nói thành công đầu tiên có sức nặng bất cân xứng — 3–4 lượt đầu định hình cả học kỳ.
- 05
English
[5 · Teacher rapport = emotional safety = precondition for risk] Speaking a foreign language is a public risk. Learners will only take that risk in a classroom where mistakes do not cost face. Rapport is built by concrete moves: patient listening, waiting for slow answers, praising the attempt not the accuracy, predictable routines, clear turn-taking rules (Gregersen & MacIntyre, 2014, pp. 1–13). Without safety, there is no WTC — no matter how good the task. This also flags the study's bias risk: I am both teacher and researcher, addressed via triangulation + reflective notes.
Tiếng Việt — gợi ý trả lời
Nói ngoại ngữ LÀ mạo hiểm công khai. Học sinh chỉ dám khi sai không mất mặt. Rapport tạo bằng hành vi cụ thể: kiên nhẫn lắng nghe, chờ câu trả lời chậm, khen nỗ lực chứ không khen đúng, routine ổn định, quy tắc lượt nói rõ. KHÔNG có safety = KHÔNG có WTC, dù task hay đến mấy. Đây cũng là rủi ro bias (em vừa dạy vừa nghiên cứu) — xử lý bằng triangulation + reflective notes.
- 06
English
[6 · Peer face and group composition] Learners at every age care how classmates see them (Goffman's face; Gregersen & MacIntyre, 2014, pp. 32–42). At 7–8, face concern is already active: laughter from a peer can shut a child down for the rest of the lesson. Consequently, group composition is an intervention variable, not a logistical detail. Pairing a confident with an anxious learner may lift WTC (modelling, scaffolding) or crush it (comparison, dominance) — which is exactly why pairings were re-tuned between cycles in this study.
Tiếng Việt — gợi ý trả lời
Học sinh mọi độ tuổi quan tâm bạn nhìn mình thế nào (Goffman: "face"). Ở tuổi 7–8, face concern đã active: một tiếng cười của bạn có thể khoá miệng một em cả tiết. Do đó cách ghép cặp là biến can thiệp, không phải chi tiết hậu cần. Ghép em tự tin với em rụt rè có thể NÂNG (modelling) hoặc DẬP (so sánh, thống trị) — chính vì thế em phải điều chỉnh pairing giữa các cycle.
- 07
English
[7 · Self-initiated speaking = the cleanest WTC indicator] "Speaking first" (a self-initiated turn) is the strongest behavioural signature of WTC because it rules out compliance — the learner is not answering because the teacher called on them. When a quiet child voluntarily claims a turn, it evidences that face concern has been overcome and situational anxiety has dropped below the behavioural threshold (Cao & Philp, 2006). This is why "speaking first" is one of the four observation indicators — not just a nice-to-have metric.
Tiếng Việt — gợi ý trả lời
"Speaking first" (tự giành lượt) là dấu hiệu hành vi RÕ NHẤT của WTC vì loại trừ compliance — không phải học sinh trả lời do bị gọi. Khi em rụt rè tự claim turn, đó là bằng chứng face concern đã bị vượt qua và lo âu tình huống đã tụt dưới ngưỡng hành vi (Cao & Philp 2006). Đây là lý do "speaking first" là 1 trong 4 chỉ số quan sát — không phải chỉ số phụ.
- 08
English
[8 · WTC is a dynamic system — plan for the dip] The three drivers (emotion, motivation, relations) interact non-linearly. A small trigger — a peer laugh, an unknown word, a missed lesson — can cause a big swing. This means a linear "intervention → improvement" story is wrong on purpose: real WTC trajectories show dips followed by recovery through re-scaffolding. That is precisely the Cycle-2-to-Cycle-3 shape in Chapter 4 (W5 drop → W7–8 rebound), and it is evidence for the theory, not evidence against the intervention.
Tiếng Việt — gợi ý trả lời
Ba trục (cảm xúc, động lực, quan hệ) tương tác PHI TUYẾN. Kích thích nhỏ (bạn cười, từ lạ, nghỉ 1 buổi) gây dao động lớn. Vì thế câu chuyện tuyến tính "can thiệp → cải thiện" là SAI CÓ CHỦ ĐÍCH: quỹ đạo WTC thực có dip rồi phục hồi qua re-scaffolding. Đó chính là hình Cycle 2 → Cycle 3 ở Chương 4 (W5 tụt → W7–8 hồi). Đây là bằng chứng cho lý thuyết, không phải chống lại can thiệp.