WTC / EFL Speaking
Contents·Chapter IV·35 min read

IV

Action Research with the aim of enhancing WTC of four students aged 7–8

Nghiên cứu hành động 8 tuần, 3 chu kỳ, 4 học sinh lớp 2 (Warsaw, Ba Lan) — thiết kế, công cụ, phát hiện và bàn luận.

This chapter presents the empirical part of the study. It includes the research aim, design and instruments, research findings and discussion, research conclusions, research limitations, and recommendations for teachers.

§ 4.1

Research aim, design and instruments

4.1.1. Research aim and research questions

This action research aimed to examine how Grade 2 learners' willingness to communicate (WTC)-related participation improved during a repeated set of speaking activities in a small EFL class. The English class was offered to students in the afternoon on the premises of their primary school during the time of "świetlica". The research focused on classroom participation, learner confidence, speaking-related anxiety, and learner responses to different speaking task formats.

Research Questions (nguyên văn)

  1. RQ1. In the three cycles of action research, what changes can be seen in learners' observed WTC-related behaviour?
  2. RQ2. Which speaking activities appeared to improve the learners' WTC-related participation, and how were these patterns reflected in the broader pre-post changes in confidence and anxiety?
  3. RQ3. Which speaking activities do learners like most and least, and how do these preferences relate to observed WTC-related participation and the broader pre-post pattern in SPCC and FLCA?

4.1.2. Research design

The research was a small-scale classroom action research, in which data was collected with four different instruments. Its main purpose was not only to describe learners' willingness to communicate (WTC), but also to support it through planned changes in classroom speaking activities. Because the project was both a teaching intervention and a research study, classroom implementation and data collection happened at the same time.

Action research was suitable for this project because it allowed the teacher-researcher to identify a classroom problem (low WTC), introduce speaking activities, observe learners' responses, and adjust later teaching based on classroom evidence. This reflects the classroom-based and improvement-oriented nature of action research (Cohen et al., 2018, pp. 440–456).

This action research was mostly qualitative and also used mixed-methods because it drew on both numerical and descriptive classroom observation data. Observation counts and questionnaire scores showed visible patterns of change, while teacher notes and learner feedback helped explain how these patterns appeared in classroom interaction (Cohen et al., 2018, pp. 31–48; Dörnyei, 2020, pp. 19–20).

The action research was organised into three action research cycles: Cycle 1 (Weeks 1–2), Cycle 2 (Weeks 3–5), Cycle 3 (Weeks 6–8). Each cycle followed the same classroom logic: the teacher planned a set of speaking activities, taught them, observed learner responses, and adjusted the next cycle based on classroom evidence.

4.1.3. Participants and teaching context

The study was conducted with four Grade 2 learners aged approximately 7-8 in an additional English class offered in the afternoon on the premises of a Polish primary school located in Warsaw. The learners used the coursebook Learning Lands 2 (Phillips & Shipton, n.d.), and the speaking activities were developed around the language content from the units taught during the intervention. Because the study was small in scale and classroom-based, the aim was not to generalise the findings to a larger population, but to observe patterns of change in a real teaching context. To protect confidentiality, the learners are referred to as Student A, Student B, Student C, and Student D.

The Polish context is relevant because foreign language teaching for young and very young learners has developed strongly in Poland, partly in response to parental and educational expectations connected with globalisation and future opportunities (Rokita-Jaśkow, 2022, pp. 31–32).

Table 2 — Participant Overview
StudentLevelSPCC (Confidence)FLCA (Anxiety)
AA1Very High (ceiling)Very Low
BA1ModerateVery Low to Low
CA1LowHighest in group; one clearly high item
DA1Low to moderateLow

4.1.4. The speaking activity set

In this action research, the researcher repeatedly used five speaking activity types, including Information-gap, Planning Time, Structured Turn-taking, Supported Role-play, and Free-topic Speaking. These activity types were used across the study to give learners familiar classroom routines, which were adjusted from cycle to cycle according to classroom observation. Cameron (2001, pp. 1–2) emphasizes that children need meaningful language-use opportunities and teacher's support while they are still developing as learners.

Table 3 — Research terms ↔ child-friendly wording
Research termAbbr.Classroom wording
Free-topic speakingFT"Talk freely"
Information-gapIG"Ask and answer with a friend"
Supported Role-playRP"Act a story / role"
Planning TimePT"Think first, then speak"
Structured Turn-takingTT"Speak in turns"

Child-friendly classroom wording was used because the participants were very young learners. Simple labels such as "Talk freely" or "Think first, then speak" helped make the tasks easier to understand and reduced possible confusion or stress. This was important for emotional safety and classroom participation, especially in speaking tasks.

4.1.5. Data collection instruments

This study used several complementary data collection instruments to examine learners' speaking confidence, anxiety, and classroom participation. The main instruments were a child-friendly SPCC questionnaire (Form 1), a child-friendly FLCA questionnaire (Form 2), classroom observation records (Form 3), short activity feedback forms (Form 4), and teacher observation notes.

The study was grounded in the L2 Willingness to Communicate framework proposed by MacIntyre, Dörnyei, Clément, & Noels (1998, pp. 546–549). The wording of both questionnaires was simplified for young learners, following the general recommendations of Cameron (2001, pp. 1–2). Because the participants were only 7–8 years old, the Likert scales were presented in a child-friendly way: the teacher explained each point with emoji faces and simple examples, items were read aloud slowly, and learners were reminded there were no right or wrong answers.

4.1.5.1. Self-Perceived Communicative Competence (SPCC)

A short SPCC questionnaire was used to examine learners' confidence in speaking English. The form contained six items and used a five-point rating scale from 1 (very low confidence) to 5 (very confident). SPCC was included because perceived communicative competence plays an important role in learners' readiness to speak (MacIntyre et al., 1998). The original scale (McCroskey & McCroskey, 1988) was paraphrased using simplified, age-appropriate language and a playful tone for participants aged 7–8.

4.1.5.2. Foreign Language Classroom Anxiety (FLCA)

A short FLCA questionnaire was used to examine speaking-related anxiety. The form contained five items and used a five-point rating scale from 1 (not nervous) to 5 (panicked). It was adapted in a child-friendly way from the broader foreign language anxiety framework introduced by Horwitz, Horwitz, and Cope (1986). Complex psychological terms were simplified into familiar, playful language so anxiety could be measured through direct, age-appropriate questions.

4.1.5.3. Observed WTC behaviour

Because willingness to communicate is also visible in actual classroom participation, observation was used as another important source of data. The observation sheet focused on speaking first, asking questions, producing longer answers, and talking to peers during speaking tasks. These indicators were used because WTC in classroom contexts is expressed through real communicative behaviour rather than only through self-report (MacIntyre et al., 1998, pp. 547–549; Cao & Philp, 2006, pp. 482–484).

4.1.5.4. Activity feedback

A short activity feedback form was also used to collect learners' immediate reactions to the speaking tasks. This form was not treated as a fully independent quantitative measure. Instead, it was used to support the interpretation of the observation data and to identify broad patterns in learner preferences. This decision was made because the participants were very young and their responses could be influenced by mood, tiredness, and the teacher-researcher relationship.

4.1.6. Analytical methods

The data were analysed in a simple descriptive way. First, the observation records were used to compare changes in four visible WTC-related behaviours: speaking first, asking questions, giving longer answers, and talking to peers. Second, learner feedback and the teacher observation notes were compared with those behaviour records. This helped the researcher see whether classroom behaviour and learner feelings moved in the same direction.

This comparison was important because improvement did not always appear in the same way across all sources. For example, some learners spoke more often in class but still reported that freer speaking was difficult. In other cases, a learner's participation became weaker after absence, even though the learner had shown progress earlier. Because of this, the analysis did not rely on one source only.

§ 4.2

Discussion of Findings

4.2.1. Baseline findings and discussion

Before the action research cycles began, a baseline assessment was conducted using the pre-intervention SPCC, FLCA, and the first classroom observation. The results show that the learners started from different positions in terms of confidence, anxiety, and classroom participation. At group level, the mean SPCC score was 3.29 and the mean FLCA score was 1.20. Early observation also suggests limited spontaneous speaking, especially in asking questions and producing longer answers.

Table 8 — Baseline profile of the learners
ParticipantSPCCFLCAProfile
AVery High (5.00)Very Low (1.00)Spoke readily from the beginning; high willingness
BModerate (3.50)Low (1.00)Participated with support; spontaneous speaking limited
CLow (1.17)Moderate (1.80)Clearest early difficulty; needed stronger support
DModerate (3.50)Low (1.00)Present but unstable; spoken responses brief
MEAN3.291.20Uneven baseline

The baseline data show that the four learners did not begin the intervention from the same position. Student A appeared to have high confidence and low anxiety, while Student C showed the clearest early difficulty. Later changes should be interpreted through individual learner profiles rather than only at group level. This pattern is consistent with MacIntyre et al.'s WTC model, in which learners' readiness to communicate is connected to both personal factors and immediate classroom conditions (1998, pp. 546–549).

4.2.2. WTC Dynamics: Non-Linear Growth and Iterative Adjustments

The intervention was carried out over approximately two months, organised into three cycles: Cycle 1 (Weeks 1–2), Cycle 2 (Weeks 3–5), Cycle 3 (Weeks 6–8). Each cycle included planning, classroom implementation, observation, and reflection, and the following cycle was adjusted according to the patterns observed in the previous one.

Table 9 — Summary of the three action research cycles
CycleFocusMain observationAdjustment
1 (W1–2)Build routine, safe entryDepends on prompting, waiting time, clear turnsTT + PT + simple IG + supported RP with strong scaffolding
2 (W3–5)Increase peer interaction, communicative needQuieter learners still rely on teacher-managed entryKeep set, but add real-classmate questions, survey-style speaking, more pair/group
3 (W6–8)Recovery, adjustment, stronger participationAbsence affects re-entry; overload with heavier languageRe-entry support, more PT, lighter support, board game (playful format)

Cycle 1 focused on building routine and emotional safety through Planning Time and Structured Turn-taking, supported by simple Information Gap and Role-play tasks. The data suggests that these activities helped some learners enter speaking more safely, but participation still depended strongly on prompting and fixed turns.

Cycle 2 focused on increasing peer interaction and communicative need. This phase showed the clearest behavioural growth, especially in question asking and peer interaction. However, participation was still affected by peer configuration, absence, and interruption.

Cycle 3 focused on recovery, adjustment, and stronger participation. The data show that WTC-related participation did not continue to rise in a straight line. Several learners showed weaker participation after absence or more difficult language, followed by recovery in later lessons.

Figure 6 — Total observed WTC participation across the intervention

Pattern is non-linear: growth W1–W4, drop at W5 (heavier language load + interruptions), recovery via gamified tasks in Cycle 3. "Longer answers" remained the slowest-growing indicator.

"This fluctuation confirms that L2 WTC is a situational state heavily dependent on immediate classroom conditions."

MacIntyre et al., 1998, pp. 547–549

4.2.3. The divergence between observed participation and self-report

The pre-post questionnaire data show a mixed pattern rather than a uniform positive shift. At group level, mean SPCC decreased from 3.29 to 2.92, while mean FLCA increased from 1.20 to 1.70. When compared with the observation data, this pattern suggests that visible classroom participation and self-reported feelings did not develop in exactly the same way.

Table 10 — Pre- and post-intervention SPCC & FLCA profiles
LearnerSPCC PreSPCC PostFLCA PreFLCA Post
A5.005.00 (Stable)1.001.00 (Stable)
B3.502.83 ↓1.001.40 ↑
C1.171.33 ↑1.802.80 ↑
D3.502.50 ↓1.001.60 ↑
MEAN3.292.92 ↓1.201.70 ↑

Figure 7 — Pre vs. Post group mean (SPCC ↓, FLCA ↑)

The divergence between observed participation and self-report is revealed. This can be interpreted through MacIntyre et al.'s WTC model (1998, pp. 547–549), in which actual communication behaviour and self-confidence/anxiety belong to different layers. Some learners seemed ready to speak in class before they saw themselves as more confident speakers. A similar pattern was found by Peacock (1997, pp. 148–152), whose research showed clearer changes in observed motivation than in learners' self-report.

4.2.4. Longer answers as the weakest indicator

The four-number pattern is reported in the order: speaking first, asking questions, producing longer answers, and talking to peers. Table 11 presents selected lesson-level examples to show growth, instability, and recovery more clearly across the intervention.

Table 11 — Selected lesson-level examples of WTC-related behaviour
LearnerBaselineStrong growth (25/02)InstabilityFinal (26/03)
A3-0-1-26-5-5-55-5-5-5
B1-0-0-15-4-4-51-1-0-2 (11/03)4-3-3-4
C0-0-0-13-4-2-41-0-0-1 (11/03)3-2-2-4
D1-0-0-14-4-4-41-1-0-1 (19/03)4-4-3-4

Order: speaking first — asking questions — longer answers — talking to peers

The behavioural data show that speaking first, asking questions, and talking to peers developed more clearly than longer answers. The four focal learners became more ready to enter interaction before they were equally able to sustain extended spoken production. Longer answers required not only willingness to speak, but also vocabulary retrieval, sentence organisation, and real-time processing, which are important demands in oral production (Bygate, 1987, pp. 5–7; Brown, 2001, pp. 270–271; Thornbury, 2005, p. 4). Therefore, willingness to speak and the ability to produce longer responses appeared to be related, but not identical.

4.2.5. Learner preferences and perceived task difficulty

To answer the third research question, learner feedback (Form 4) was summarised across the five speaking activities. The purpose was to identify which activities learners preferred and which activities they perceived as more difficult.

Table 12 — Activity feedback totals
PT — Planning Time55Most preferred & easiest
TT — Structured Turn-taking50Highly preferred; predictable
RP — Supported Role-play39Positive; depends on difficulty
IG — Information-gap37Liked but often difficult
FT — Free-topic33Most difficult

Figure 10 — Preference (total responses)

Table 12 and Figure 10 show a clear contrast between structured and less structured activities. Planning Time (PT) and Structured Turn-taking (TT) received the most positive feedback because they gave participants preparation time and predictable speaking turns. These features may have made oral participation feel safer and more manageable, which is consistent with Dörnyei's view that a supportive classroom atmosphere helps learners feel comfortable taking risks (2001, pp. 40–41). Although Information-gap (IG) was often perceived as difficult, it still supported meaningful interaction because children had to exchange information to complete the task (Nunan, 2003, p. 56).

4.2.6. Overall discussion of findings

Overall, the findings show that WTC-related participation among the four young learners was dynamic rather than linear. Across the three action research cycles, learners' speaking behaviour changed according to task support, peer arrangement, classroom interruption, and language demand. The clearest changes appeared in speaking first, asking questions, and talking to peers, while producing longer answers remained the weakest indicator. In line with MacIntyre et al.'s view, these patterns show how WTC was shaped by classroom conditions together with learner-related factors such as confidence, anxiety, and perceived difficulty (1998, pp. 547–549).

"WTC-related participation was dynamic rather than linear; it was shaped by task support, peer arrangement, classroom interruption, and language demand."

§ 4.2.6 — Overall discussion

3

Action research cycles

Plan → Act → Observe → Reflect, repeated 3 times across 8 weeks.

−0.37

SPCC change (group)

Mean decreased 3.29 → 2.92 — interpreted as calibration/awareness, not failure.

+0.50

FLCA change (group)

Mean increased 1.20 → 1.70 — anxiety rose as awareness of real demands grew.

§ 4.3

Research limitations

This study has several limitations. First, it involved only four learners in one small classroom, so the findings cannot be generalised broadly. The results should therefore be understood as context-specific rather than representative of a larger population.

Second, the study focused on very young learners aged 7–8. Although WTC provides a useful framework for examining speaking participation, much of the literature has focused more strongly on older learners. For this reason, the construct was applied here in an adapted way, with greater emphasis on observable classroom behaviour and supported participation.

Third, the intervention lasted only eight weeks, and learner absence also affected the continuity of the classroom process. Some changes in participation may therefore have reflected interruption and difficulty re-entering routines, not only the effect of the speaking activities themselves. In addition, the study showed a difference between observed participation and self-report data. While observation suggested broader improvement, the pre-post SPCC and FLCA results showed a more mixed pattern.

Finally, some indicators may have reflected more than WTC alone. The "long answer" indicator may have been particularly influenced not only by willingness to communicate, but also by broader linguistic and cognitive demands of oral production. In addition, because the researcher was also the classroom teacher, some interpretation may have been influenced by the teacher-researcher role. Overall, the findings should be read as small-scale and exploratory, but still useful for understanding how WTC-related participation developed in this particular classroom.

§ 4.4

Recommendations for Teachers

Several practical suggestions for future WTC-oriented teaching can be drawn from this study. The following points focus on task design, activity sequencing, and interactive formats that may help support young learners' participation in speaking lessons.

4.4.1. AI-assisted worksheet design as a support for engagement

One practical solution implemented in this study was the use of Generative AI (GenAI) to design specialized worksheets and self-study plans. These materials aimed to make speaking, reading, and vocabulary tasks more accessible, particularly for hesitant pupils like Student C and Student D. By providing guided task entry and visual prompts, the AI-assisted worksheets encouraged students to engage in proactive self-study and extra practice at home. However, these materials should not be used automatically; teachers still need to select, simplify, and adapt them to learners' age, level, and classroom needs (Dörnyei, 2001, pp. 82–84; Harmer, 2007, pp. 96–97).

4.4.2. Combining structured and communicative speaking activities

A second suggestion is that teachers should combine structured and communicative speaking activities rather than rely on only one type. In the present study, PT and TT appeared to support safer entry into speaking, while IG and RP seemed to encourage stronger peer interaction later. This suggests that communicative tasks may work better after some routine and support have already been established. Therefore, young learners may benefit from a gradual movement from more guided speaking to more communicative speaking (Cameron, 2001, pp. 1–2; Harmer, 2007, pp. 345–353).

4.4.3. Using interactive formats such as board games with young learners

A third suggestion is that teachers may use more interactive formats, such as board games, to support participation in young learner speaking lessons. In the present study, the later-stage data raised the possibility that a more playful format helped some learners return to speaking more easily after interruption or heavier language demands. For young learners, however, board games are likely to be more effective when they include clear turn-taking, simple language prompts, familiar vocabulary, and visible speaking support (Cameron, 2001, pp. 1–2; Harmer, 2007, pp. 389, 393).

★ Memorize before defense

Điểm quan trọng cần nhớ

Key Points to Remember

  1. 01

    English

    The study is an action research with 4 Grade-2 learners (aged 7–8) in Warsaw, organised into 3 cycles over 8 weeks. Not generalisable — but transferable.

    Tiếng Việt — gợi ý trả lời

    Nghiên cứu hành động (action research) với 4 em lớp 2 (7–8 tuổi) ở Warsaw, chia 3 chu kỳ trong 8 tuần. KHÔNG khái quát hóa — chỉ TRANSFERABLE (giáo viên khác có thể áp dụng vào lớp tương tự).

  2. 02

    English

    Five repeated speaking activities: PT, TT, IG, RP, FT. Used as a continuum from low-risk/high-support to high-risk/high-spontaneity.

    Tiếng Việt — gợi ý trả lời

    5 hoạt động: PT (Planning), TT (Turn-taking), IG (Info-gap), RP (Role-play), FT (Free-topic). Sắp xếp như CONTINUUM từ thấp rủi ro → cao rủi ro. Không có activity "tốt nhất" — có CHUỖI tốt nhất.

  3. 03

    English

    Four observed indicators: speaking first, asking questions, longer answers, talking to peers. Three improved clearly; "longer answers" remained the weakest (linguistic limit, not WTC limit).

    Tiếng Việt — gợi ý trả lời

    4 indicator quan sát: speaking first, asking questions, longer answers, talking to peers. 3 chỉ số tăng rõ; "longer answers" vẫn yếu — vì giới hạn ngôn ngữ (vocabulary, retrieval), không phải giới hạn WTC.

  4. 04

    English

    The headline finding: SPCC decreased (3.29 → 2.92) and FLCA increased (1.20 → 1.70) — but observed behaviour improved. This divergence is theoretical evidence, not failure (MacIntyre 1998: behaviour and self-perception are different layers).

    Tiếng Việt — gợi ý trả lời

    Phát hiện gây sốc: SPCC GIẢM (3.29→2.92), FLCA TĂNG (1.20→1.70) — nhưng hành vi quan sát LẠI TĂNG. Divergence này là BẰNG CHỨNG cho lý thuyết MacIntyre (1998): hành vi và tự nhận thức thuộc 2 tầng khác nhau, behaviour thường thay đổi TRƯỚC self-perception. KHÔNG phải intervention thất bại.

  5. 05

    English

    W5 dip → W7-8 recovery = the AR spiral works. Heavy language load + interruption caused the dip; board game + re-entry support in Cycle 3 enabled recovery.

    Tiếng Việt — gợi ý trả lời

    Tụt W5 → phục hồi W7-8 = chứng minh SPIRAL CỦA AR. Nguyên nhân tụt: language load nặng + absence. Phản ứng Cycle 3: board game + re-entry support. Đây là minh chứng AR điều chỉnh hoạt động.

  6. 06

    English

    Three teacher recommendations grounded in the data: (1) AI-assisted worksheets, (2) combine structured + communicative tasks in sequence, (3) use playful formats (board games) with clear turn-taking and familiar vocabulary.

    Tiếng Việt — gợi ý trả lời

    3 khuyến nghị giáo viên (CÓ data): (1) Worksheet AI-assisted cho học sinh rụt rè; (2) Kết hợp structured (PT/TT) → communicative (IG/RP) theo trình tự; (3) Board game với rules rõ + từ vựng quen. Mỗi khuyến nghị có evidence cụ thể từ dataset.